Quality must be managed as part of the managed Business defined as “investments in capital as solutions of worth utilized for costs and effectiveness of performance to produce value and quality in results”. By definition, in the Business, value and quality are attributes of results, the economic outputs produced across a managed Business.
Result-performance Management (R-pM) provides the knowledge and procedures to organize the Business by organizing results produced across the Business as one-off results or as result chains and by organizing the capital utilized as solutions in Business performance to produce each result.
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